Customer
Express Courier Services
Sector
Logistics
Project
Courier Tracking and Route Optimization CRM
Service
SuiteCRM-based logistics management and real-time tracking solution.
Solution
Mobile-compatible courier application integrated with CRM for route optimization and delivery tracking.
Customer
A nationwide express courier and logistics firm.
Project
Modernizing the delivery infrastructure with a custom CRM solution.
Scope
Courier tracking, dynamic routing, and automated customer notifications.
Features
- GPS integration for real-time courier tracking.
- Automated SMS updates for delivery status.
Result
Delivery times improved by 25% and customer satisfaction increased significantly due to transparent tracking.
